This maternity leave contract provides administrative assistance and support across the range of administrative functions as directed by management.

Key Responsibilities/Accountabilities

With close supervision, support and guidance:

• Is a point of contact for clients (farmers), donors, sponsors answering, taking calls and redirecting calls and registering farmers;
• Creates, updates and maintains client records using a Customer Relationship Management (CRM) System;
• Undertaking a range of administrative processes including (cleaning and maintaining kitchens; ensuring office supplies eg stationery are available for use)
• Undertaking donor receipting, banking cash and cheques, mail, office supplies and stationery;
• Providing support, advice and assistance to other Programs and departments (eg Farm Army, Financial Assistance, Disaster Assistance);
• Other administrative tasks as directed by management.

Qualifications & Experience

• Previous experience in a customer service role or similar;
• High level verbal and written communication skills with a strong customer focus;
• Professional phone manner;
• Intermediate level computer skills using Microsoft Office Suite applications (high level of MS Word and Excel) and CRM software;
• Strong team player
• Working with Children Check

To Apply:

Please send your CV and professional covering letter (maximum 1x A4 page) to Susan Markham, HR Lead using the apply button below. Applications close 13 December.

Rural Aid encourages people from diverse backgrounds to apply.