Farmer Info

I don’t require assistance now, but I might in the future – should I register?

‘Yes! In the event of natural disaster- fire, drought, or flooding, you may find yourself needing a hand quite suddenly.
We’d love you to register now so if you do need assistance in the future, we’ve already got you on record and can assistance you faster.’

Why should I register?

If you are a primary producer, you should register so we know who you are and what your current situation is like.
That way we can discuss what kind of assistance we can offer you in case of natural disaster.

How does the once off $1000 financial assistance work? Do I need to pay it back?

Before completing the Financial Assistance Application, you must be already registered and be a primary producer. If you are unsure, you can call our friendly team on 1300 327 624. Once you have completed the application, our financial assistance team will review the application and ensure we have the correct details and that you have not already received the one-off assistance. If your application is approved, we will deposit the funds into your nominated bank account, and great news, you don’t need to pay it back as it is a gift! NOTE: Rural Aid’s financial support is available until the allocated funding for specific initiatives is exhausted.

I’m not a primary producer but I still have a farm – am I still eligible for financial assistance?

Unfortunately, no. Our financial assistance is only available to primary producers. We do offer other forms of support such as counselling and information.

I don’t have my ABN or PIC on hand – am I able to submit what I’ve already filled out or come back to the form?

If you cannot provide the relevant information when filling the farmer registration,
you are able to submit it and then call us back as soon as you have those details so we can update your profile.

Am I eligible for assistance if I want to use it for educational purposes (e.g. upskilling, training staff)?

If you are eligible for financial assistance, you can spend it on education purposes.

How long does the financial assistance application process generally take?

If all the documents you have supplied are correct, the process generally takes 2-3 weeks, depending on how many applications are coming in.

Does Rural Aid provide ongoing assistance or just one-off services?

Services like hay, water, pre-paid visas, and our counselling program are all ongoing services. While there is no specific time frame for hay, Farmers can receive hay multiple times. You can request pre-paid visas once every 12 months and water once every 3 months. Our counselling can be as ongoing as you’d like, depending on your preference. The only assistance that is not ongoing is our $1000 financial assistance as it is a once off payment.
NOTE: Rural Aid’s financial support is available until the allocated funding for specific initiatives is exhausted.

If I have previously received help from Rural Aid, am I eligible again in the future?

If you continue to operate as a primary producer, then you are eligible for assistance in the future, as long as the assistance is outside the specific timeframe- for example, 3 months for water and 12 months for pre-paid visas.
NOTE: Rural Aid’s financial support is available until the allocated funding for specific initiatives is exhausted.

How does Rural Aid ensure that any resources or financial assistance provided is used for those purposes/not misused?

We assess the needs of recipients prior to providing any assistance.
If we don’t believe that there is a genuine need for assistance, we will not provide it. Once the assistance has been provided, we do not monitor how it is used by recipients.

I receive Farmers Household Allowance/Child Support/Other Government Pensions, am I still eligible for assistance?

Yes, if you are a primary producer.

I have received assistance from other charitable/non-profit organisations, am I still able to receive assistance from Rural Aid?

Yes, if you are a primary producer.

How will my information be used?

(explanation of privacy policy and have a link to it?) Rural Aid understands the importance of your privacy. Please refer to our Privacy Policy (link) for more information.

Do I need to pay for the hay or water Rural Aid gives me?

You do not need to pay anything for any donations you receive from Rural Aid.
It is all supplied off the back of the generous donations from people all around Australia.

Donations

Can my donation be directed to specific locations or items?

We are continually assessing the needs of farmers and rural communities nationally and prioritising our support to meet the greatest need.
Given this, we cannot allocate your donation to a specific area or item.

Do you accept physical donations, and do you have any drop points?

No unfortunately we are not logistically set up for this but feel free to call our friendly team on 1300 327 624 as we can connect you with someone who would love it!

How much of my donation will go to the farmers?

We are committed to ensuring that as much of your donation as possible is applied directly to providing assistance to farmers and rural communities. Of course, we do have overhead expenses and we endeavour to keep these as low as possible whilst ensuring high levels of governance and accountability.
For example, last financial year, 93% of donations received were directly applied to our programs.

Do I get a receipt?

You can choose to receive either an email or postal copy of your receipt. If you choose to have it emailed, please ensure you correctly enter your email and if it does not come to your main inbox, please check your spam and junk folders.
If you ask for a postal copy, please ensure your postal address is correct. Mailing out does incur a cost for us so an email receipt is our preference.

Emails

I’m receiving too many emails, how do I unsubscribe?

If you’d like to unsubscribe, just scroll to the bottom of the email and there will be an unsubscribe button. Click it and follow the prompts.

Hay

How much does the hay cost the farmer?

There is no cost to the farmer other than the cost of picking up the hay from a local farm distribution point. We used to say a smile and a handshake but with COVID-19, now it’s just a smile.
NOTE: Rural Aid’s financial support is available until the allocated funding for specific initiatives is exhausted.

Where does the hay come from?

Rural Aid hay is currently sourced from licensed growers in various locations.
As per state biosecurity regulations, vendor declarations from the growers are forwarded to each distribution drop point for their records.

How can I receive some hay for my farm?

You will need to be registered with Rural Aid and have supplied a copy of your primary producers’ declaration. There is a stock minimum to be included in a fodder drop and this can vary with animal type.
When we are working in the area, we will contact you to see if you would like to be included.

Water

How can I receive some domestic water assistance?

You will need to be registered with Rural Aid and have supplied a copy of your primary producers’ declaration.
Once we have received a copy of your PPD, we will contact a local carter of your choice to place an order. The carter will then contact you directly to arrange delivery.

How many litres of water will I receive in my delivery?

The number of litres is dependent on your local licensed potable water carter.
NOTE: Rural Aid’s financial support is available until the allocated funding for specific initiatives is exhausted.

How often can I receive a load of domestic water for my property?

Our program allows for each registered landholder to receive one load of domestic water per quarter (3 months).
NOTE: Rural Aid’s financial support is available until the allocated funding for specific initiatives is exhausted.

What happens if I don’t have a regular water carter?

If you don’t have a regular carter, our water coordinator will find a licensed water delivery business in your area and place an order with them.
They will then contact you directly to arrange delivery.

Can I get water for my livestock and/or dams?

No. Our program only allows for the delivery of potable water for domestic use only.

Other

I don’t operate a livestock farm. Can I still get assistance?

If you are a bee farmer or run an agricultural property, as long as you are classified as a primary producer and can provide the necessary documentation, then yes, we can help you.
Visit our website www.ruralaid.org.au or Call our team on 1300 327 624 for more information.

How do I know if I am registered with Rural Aid / Buy A Bale?

To confirm if you are already registered with us please give our friendly staff a call on 1300 327 624

How can I receive some domestic water assistance?

You will need to be registered with Rural Aid and have supplied a copy of your primary producers’ declaration.
Once we have received a copy of your PPD, we will contact a local carter of your choice to place an order. The carter will then contact you directly to arrange delivery.

FAQ for Volunteering

How can I volunteer with Rural Aid?

  1. Volunteer for an Our Towns Event
  2. Volunteer for the Farm Army
  3. Volunteer at Rural Aid’s Office

How can I get involved in a Farm and Community Event?

Volunteer to come on an Our Towns Event, you can sign up online on the website.

Farm and Community FAQ’s

If I receive a letter confirming my registration does that mean I have been accepted to go on that event?

Yes. We will be back in touch with you one month before the event with more information and specific details   

Will I need my own accommodation?

Yes. You will be staying at the local Showgrounds or Racecourse in your caravan, camper trailer, motorhome, tent etc at no cost to you. 

How many days does Rural Aid run the event run for?

From Sunday to Saturday: The working week is from Monday to Friday. You are required to arrive in town no later than Sunday, all set up and registered by 4pm.

What projects will I be working on?

You will be working on projects that involve repairs and maintenance, painting, small construction jobs, gardening, landscaping, cleaning, fencing, tiding up etc  

What tools do I need to bring?

We suggest you bring a basic tool kit with you. More on this as we get close to the event.

How often will you be communicating with me?

One month out from the event we will send out an email and another a week before it starts with details of the event.
If you have specific question to ask email us at farmrescue@ruralaid.org.au

Do I need a Police Check?

Yes. An up to date police check is required (i.e. less than 12 months old)

Do I need a Tetanus shot?

Yes. It is highly recommended that your Tetanus shot is up to date i.e. within the last 10 years.
You will be working in rural communities and on farms. Please check out this link for more details as to why this is important.

Do I need a COVID-19 vaccination?

We strongly encourage our volunteers to receive the COVID-19 vaccination, once it is available to them.

What food do I need to bring?

We will provide you with 3 meals a day including morning tea. One night a week, usually Wednesday night, it’s cook’s night off.
We encourage you to eat at one of the eating places in town or you also might want to kick back in your caravan and eat in. It’s entirely your choice.

Do I need to bring my own knives and forks and plates etc?

Yes.

I have specific dietary requirement and or food allergies?

We try hard to cater for people’s food requirements Please let us know in advance your specific needs. We will try our best to provide appropriate food for you.
However please realise that sometime this won’t be possible, and you will need to make other arrangements.