Job Portal - Rural Aid - Supporting Rural Communities
Job TitleTeam Leader
LocationSydney - work from home

Due to the expansion of Rural Aid’s mental health and wellbeing program, we have a brand new and exciting opportunity for an experienced Team Leader to join our growing team and make an impact on our Mental Health and Wellbeing program and outcomes.

Primary Objective

Reporting to the Manager – Mental Health and Wellbeing, the Team Leader role supports the leadership of a multidisciplinary team of practitioners who work remotely across Australia supporting farmers, families, and rural communities. The Team Leader has a key role in:

- shaping the future direction of the Mental Health and Wellbeing program;
- contributing to the development of therapeutic services, and
- ensuring the Mental Health and Wellbeing services engage meaningfully with other parts of Rural Aid, making best use of internal and external resources and opportunities.

Key Responsibilities/Accountabilities include but are not limited to:

- Provide leadership, guidance and oversight to the Mental Health and Wellbeing Team, including the management of performance and professional development plans

- Provide day to day support, clinical consultation, case allocation and regular supervision to practitioners

- Ensure the mental health and wellbeing team maintain up to date and accurate records, client case notes, and outcomes measures

- Take a lead role in service development and capacity building, contributing ideas and suggestions to support service innovation and program development

- Support the development of a mental health and wellbeing outcomes framework

- Contribute to the ongoing improvement and development of innovative, evidence informed and outcomes focused interventions

- In collaboration with other organisational leaders, develop and implement a trauma informed, quality, integrated service for rural communities delivering services across the continuum of mental health

- Support the coordination of mental help responses to communities who have experienced disasters

- Maintain a small caseload of clients and provide effective counselling to individuals, families and groups including provision of psycho-social assessments and case planning

- Support implementation of WHS practices including risk assessment review and outreach support

- Develop collaborative relationships with partner organisations and the broader sector

- Comply with organisational, funding, and legislative requirements for information sharing, case noting and reporting, and

- Demonstrate commitment to own learning and development, including active participation in supervision and training.

The ideal candidate will possess the following Qualifications & Experience:

- Formal qualifications in Social Work, Counselling, Psychology, or related discipline and membership of the relevant association (AHPRA, PACFA, ACA, AASW for example).

- Knowledge and experience with evidence-based therapeutic frameworks including trauma informed practice principles.

- Experience in the design and delivery of face-to-face and telehealth counselling for individuals, families or groups for diverse client groups.

- Demonstrated experience in leading and managing staff, including practice supervision, recruitment and managing individual key performance indicators

- Ability to plan, prioritise and influence individual and team performance to achieve business outcomes and targets.

- Demonstrated ability to assess and respond to risk from a client, employee, and organisational perspective.

- Demonstrated experience of managing service delivery targets in line with funding and partner agreements.

- Highly developed oral and written communication skills, and high-level competency with technology including the use of CRMs.

- Previous experience and knowledge in Community Development will be highly regarded.

- Current drivers’ licence.

This role requires working from home and must be based in Sydney.

To apply: Please send your CV and professional covering letter (maximum 1x A4 page) to Susan Markham, HR Lead at Applications close Tuesday 19 October.


“I wanted to take the time to write to sincerely thank you for your drought assistance. The gift cards that you sent were very much appreciated. As we are about to go into 8 years of drought with minimal to no useful rain in the past 2 years, things have been extremely difficult and it is also difficult to express how much the assistance / support is appreciated. Please pass on my sincere thank you to the citizens and businesses that have contributed to Rural Aid.”

Ray Bennett

“Very much appreciated and very helpful. Cannot tell you how much this helps with trying to maintain our breeding ewes as we go into winter.

Barry and Helen

“Words can’t express our gratitude for the support of ‘Rural Aid’, something we have never considered before. We have always ‘got by’, but our family suggested we apply for this. We are overwhelmed by this generosity, thanks again.”

June and Darryl Joe Kong

“We just want to say a big thank you for the financial assistance that Rural Aid has recently given. We are extremely grateful and it certainly does make a difference.”

Sally Archibald